Return Policy
At Nest Nook Decors, we want you to love your home decor purchases. If you are not completely satisfied with your order, we offer a hassle-free return and refund policy. Please read the details below.
1. Eligibility for Returns
We accept returns under the following conditions:
- Items must be returned within 2 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Proof of purchase (order number, receipt) is required.
- Returns are not accepted for custom-made, final sale, or clearance items.
2. How to Initiate a Return
To start a return, please follow these steps:
- Contact Us – visit contact us page with your order details.
- Receive Return Instructions – We will provide you with the return shipping address and instructions.
- Ship the Item – Pack the item securely and send it via a trackable shipping method.
3. Refunds
- Once we receive and inspect your return, we will notify you via email.
- Approved refunds will be processed within [X] business days to your original payment method.
- Shipping costs are non-refundable, except for defective or incorrect items.
4. Exchanges
- If you received a damaged or incorrect item, please contact us within [X] days for a replacement.
- Exchanges are subject to stock availability.
5. Non-Returnable Items
We do not accept returns on:
- Personalized or custom-made products.
- Gift cards.
- Clearance or final sale items.
- Used or washed items.
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank or payment provider.
- Contact your credit card company (it may take time to process).
- If the issue persists, use our contact us Link on our website